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Good Morning,

The toilet in my rented accommodation broke down over the weekend (standard wear). I booked an emergency appointment with a plumber immediately, but when he arrived he said that he could not fix it in good time (repair work would exceed my budget). I booked hotel accommodation on the subsequent night. On Monday I reverted to the property manager to ask for repairs. They have told me that they will not proceed without the permission of the landlord.

Between an initial plumber visit and accommodation costs, I have now spent 300+ because of the problem, with no resolution yet in sight.

Can I recoup these costs, or compel the property managers to act faster?

Thank you.

The right answer to your question depends on the facts of the cause of the break down of the toilet , is it your lack or fault or the Landlords fault and responsibility ? The duties of the letter are in the contract and in the law ( boek 7 and small repair rules ) . I am not sure if you succesfully can recoup the costs of a hotelroom with only a toilet break down . When it is the Landlords responbility he must act quickly reparing the toilet . If he does not so, you may get a professional on his costs to fix the problem ( but you have to tell him upfront)

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Thank you very much for your answer. The toilet was not used in an exceptional way, and I believe the issue to be reasonable wear on a motor that is failing (electric toilet). I think due to the probability of motor replacement, it would be a significant and expensive repair job.


The Landlord is responsable for the repair of technical problems on a " duurzaam aan het gehuurde verbonden technische installatie"

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