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Hi, I am living in a shared house renting a room in Eindhoven through an agency. The problem is that I was not informed that worker/workers will enter my room to carry out repairs/maintenance of the smoke detectors. The agency had apparently told the other rooms where the workers would enter. They said that the worker entered my room because there was some electrical connection running through my room and they had to get access to it to repair the other tenants smoke detector. The worker/workers entered my room on Friday , used my personal belongings (Bed, Chair, lunch box etc.) to either keep their tools in or to stand on and also left the room dirty as they also drilled some holes in the wall. This happened on a Friday. I sent out an e-mail to the agency about it as soon as i saw what happened as I was not home on that day. On Saturday, again without informing me the workers showed up again and just entered my room without caring if I am doing some important work or not and again dirtied my room and used my personal belongings. Since the workers were huge and looked scary, I did not say anything to them as I felt that they might hurt me. However, when they left I again informed the agency again. The agency was closed on the weekend so I got a reply next week. They called up the owner and found out that the worker had indeed entered my room 2 times on Friday and Saturday without permission. They said that he is willing to compensate me for it with 50 euro (max). I wanted to know if this is the normal compensation for this and if the worker can come in my room without permission (he says it was a mistake- but he did the same thing also on the 2nd day)? Thanks!

Based on what you tell us here, you would be entitled to compensation of your damages. I didn't read that anything was actually damaged, only that some things were dirty afterwards and of course the inconvenience caused to you.

There is no standard amount in these kind of cases. Whether 50 euro is fair or not is up to you to decide, but keep in mind that if you, for example, would claim 150 euro and they won't give it to you, you will not go to court for it (because the cost would be too high) and you may end up with nothing.

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