Legal advice on warranty and defective products


Questioner

Bought a pizza oven for €99.00. We have used these 4 times. Handled with care. Warranty period has just expired and now there is a short circuit. Sent an email to the factory. Answer warranty period has expired. My opinion is that it may be over, but an oven of €99.00 should certainly still work well after the warranty period. What is your opinion? Kind regards.

Lawyer

You are right. There is a defect. How long have you had the pizza oven? If it is less than six months, the seller must prove that the defect was not present at the time of sale. You are entitled to free repair or replacement. Any additional warranty purchased has nothing to do with this.

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