Legal Question: Refund of NS Tickets

Questioner

Am I required to include the original tickets? I plan to submit a refund request to the Dutch Railways (NS) due to enormous taxi costs after my journey could not be continued due to an accident and no replacement transport provided by the NS.

Lawyer

Yes, that can be required. You, on the other hand, must make a copy of the original, from both sides. You may contact me directly if you wish

Questioner

Thank you! I had the idea 'these are my papers, no one else should have more than one copy' Anyway, I will indeed make copies. Thanks