Legal Assistance in the event of Deception and Debt Collection


Questioner

Recently I wanted to have a book for my studies. This cost me a fortune so I tried to get it digitally. I came across a site usenet.nl it all looked very reliable, everything was in Dutch. I had to create an account and with a 1 euro statement confirm a subscription that could be cancelled within 10 (or 14) days without reason. It was indicated that it was easy to cancel. On the site I went to cancel, there was an American number that was out of order. Then I sent a message in Dutch since the site and everything was Dutch and explained the situation. After the cancellation period I got an email back that it had to be in English. I did this in which I again explained the current situation. Then I got an email back saying that I was too late to cancel ... I also did not manage to get the book, the product was not what it should be. I have the idea that I have been misled by the organization in question. That is why I have cancelled the collection at the bank. I have now received a reminder. The amount of approx. 85 euros has now become approx. 100 euros. I would like to know if I can get below this amount?

Lawyer

Dutch law applies and so you can use the statutory cooling-off period of 14 days or if that right is not stated in the terms and conditions or prominently on the site, within a maximum of one year. I would ignore the reminder for that reason. The way in which you enter into an agreement, you may also dissolve/cancel it. (also according to the law). Do not pay any more attention to it, certainly not if you have saved the e-mail and therefore have proof of cancellation/cancellation/dissolution.

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