Assistance with legal questions about taxi transport

Questioner

I have a confirmation (by email) of a taxi ride to and from Schiphol with an agreed price. The taxi company is now texting that the ride cannot go ahead, due to the number of people and the accompanying luggage. This was all known at the first quote request. How can this be resolved?

Lawyer

You can request the taxi company to take further action in this matter, i.e. briefly, to arrange alternative transport, as this was known in advance.