Legal Assistance for Expired Train Tickets
Questioner
We received a Train Day Return twice for our 42nd wedding anniversary (24 May), from Hema. I have the 2 receipts in my possession. Due to illness we have not yet cashed this in. now the tickets have expired? But there was paid 2x €18,= for it, that's money! So I should just get tickets for it. NS and Hema say that this is no longer possible.Lawyer
No, the travel conditions stipulate that you use it within a certain period (for example the quiet summer months), and if that date expires you can no longer redeem it, unfortunately.Neem de volgende stap
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