Legal Assistance with On-Call Contracts
Questioner
My 17 year old daughter works at a supermarket where she has a 0 hour contract. (maximum 12 hours per week). Now she was asked this morning via a group app if she could work tonight from 18:00 to 20:00. She wanted to and she started at 18:00. However, at 19:00 she was sent home because it was quiet in the store. My question is: are they allowed to send her home while she is scheduled? It should be clear that this hour will not be paid.Lawyer
Depending on her contract, she may be entitled to three hours' pay for a work shift. I recommend sending a request to the employer.Questioner
What should I pay attention to in her contract and what do you mean by work shift? She reports to a team leader, should she submit a request there? It often happens that she is deployed for 2 hours and has to go home early.Lawyer
With an on-call contract, she is entitled to three hours' salary for a call. You must submit a request to the manager.Neem de volgende stap
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