Legal assistance with car company dispute
Questioner
Hello, On May 16th we bought a car for 3500 euros from a car company that is affiliated with Bovag. Half September, the car would not start anymore and it turned out that the camshaft and the turbo of the car were defective. I contacted the seller about this by phone. He said that he did not want to help me because I had not taken delivery from them and I have no guarantee, as stated on the invoice. Incidentally, I did not sign the invoice. We then decided to proceed with the repair and have the old engine replaced. However, when the old engine was dismantled, it turned out to have fire damage on one side and as a result some serrations on the timing belt were also missing. According to our garage owner, this was the cause of the engine breaking down. The old engine is still at the garage and will remain there in case any investigation of the engine in this case should prove necessary. In addition, the wiring of the car is soldered in such a way that it does not indicate a fault on the dashboard, but once on the computer it indicates one fault after another. So I did not notice any malfunction! After taking note of the above facts I took pictures of the fire damage and sent them to the seller by email with the facts about the wiring. He still does not want to acknowledge our problem. And he appeals to the fact that we have no guarantee and did not want to take delivery. My question is, what can I do with this? Our costs are now around 2500 euros.Lawyer
You may contact me directly if you wish. If it turns out that the car company has violated its duty to report and the agreement can be terminated.Neem de volgende stap
Blijf niet rondlopen met vragen over je situatie. Stel je vraag en krijg persoonlijk antwoord van een ervaren jurist.
Privacy is gewaarborgd.