{"product_id":"vragen-58789-gisteravond-heb-ik-een-reis-geboekt-vanmorgen-kreeg-ik-een-mail-van-de-reisorganisatie-dat-zij-deze","title":"Legal assistance with travel problems | Legal aid centre","description":"\u003ch4\u003e Questioner\u003c\/h4\u003e\n\n Last night I booked a trip. This morning I received an email from the travel agency that they could not confirm this reservation because of an incorrect price. However, I did receive a written confirmation from them last night. As far as I can find, it does not matter that the confirmation was automatic.\n \nMy question is: can they simply terminate the agreement unilaterally (according to ANVR conditions, article 2, paragraph 2)?\n\n Yours sincerely.\n\n\u003ch4\u003e Lawyer\u003c\/h4\u003e\n\n Timely cancellation by the travel agency is possible in the event of force majeure, e.g. a civil war, etc. Errors or miscalculations are also susceptible to cancellation. You are then entitled to a similar trip or compensation and your money back if you do not agree.\n\n\u003ch4\u003e Lawyer\u003c\/h4\u003e\n\n Article 2 paragraph 2: Are you sure?\n\n https:\/\/www.anvr.nl\/consumentenvoorwaarden.pdf\n\n\u003ch4\u003e Questioner\u003c\/h4\u003e\n\n Dear B Biharie,\n\n To what extent am I entitled to compensation? I do not agree with the proposal for a similar trip. That trip is 3000,- more expensive.\n\n\u003ch4\u003e Lawyer\u003c\/h4\u003e\n\n If you have incurred additional costs because you have booked a more expensive trip, you can claim these additional costs from the travel organisation. You also do not have to pay extra for this. Missing out on holiday enjoyment can also be eligible for compensation and you can claim your money back for the trip.\n\n","brand":"Rechtswinkel.nl","offers":[{"title":"Default Title","offer_id":55005067084125,"sku":"","price":0.0,"currency_code":"EUR","in_stock":true}],"url":"https:\/\/www.rechtswinkel.nl\/en\/products\/vragen-58789-gisteravond-heb-ik-een-reis-geboekt-vanmorgen-kreeg-ik-een-mail-van-de-reisorganisatie-dat-zij-deze","provider":"Rechtswinkel.nl","version":"1.0","type":"link"}