{"product_id":"vragen-61870-enkele-weken-geleden-heb-ik-een-offerte-verstuurt-aan-een-klant-die-hij-vervolgens-mondeling-heeft","title":"Legal Assistance for Customer Problems","description":"\u003ch4\u003e Questioner\u003c\/h4\u003e\n\n A few weeks ago I sent a quote to a client, which he then verbally accepted. The services listed in the quote were completed and accepted.\n\n Only now the customer denies the invoice and quote and no longer wants the services provided (2 websites and related services)\n\n I have several WhatsApp conversations where it is clear that the gentleman asked for the services.\n\n Now I wondered, how can I prove that he actually accepted the offer and the agreed price?\n\n Should I call him and discuss all the services mentioned with him and then ask him why he doesn't want to pay for them now? (and record the conversation)\n\n\u003ch4\u003e Lawyer\u003c\/h4\u003e \nBecause you have provided the services, there is an agreement between you both. The correspondence will show that you have agreed on something with the other party. It is also important whether the application was made via the internet or in another way.\n\n In addition, it is important whether the offer is accepted and in what way. Furthermore, you must put the other party in default.\n\n\u003ch4\u003e Lawyer\u003c\/h4\u003e\n\n Please keep all correspondence you have had up to now. Phones can break, so preferably print out text messages, WhatsApp messages etc.\n\n The best thing is indeed when you can elicit your client to make a statement as to why he no longer wants the services. Some tactics are required for this, after all, one catches more flies with honey than with vinegar. Perhaps you also have interim messages, in which the status of the project, wishes, etc. are discussed?\n\n Please feel free to contact me for further support.\n\n","brand":"Rechtswinkel.nl","offers":[{"title":"Default Title","offer_id":55004605841757,"sku":"","price":0.0,"currency_code":"EUR","in_stock":true}],"url":"https:\/\/www.rechtswinkel.nl\/en\/products\/vragen-61870-enkele-weken-geleden-heb-ik-een-offerte-verstuurt-aan-een-klant-die-hij-vervolgens-mondeling-heeft","provider":"Rechtswinkel.nl","version":"1.0","type":"link"}