{"product_id":"vragen-69546-precies-twee-jaar-geleden-is-bij-ons-aan-de-gevel-een-zogn-verandascherm-geplaatst-een-zonnewering","title":"Rights in case of problems with sun protection","description":"\u003ch4\u003e Questioner\u003c\/h4\u003e\n\n Exactly two years ago, a veranda screen was installed on our facade. This sunshade, which uses guides to extend 5 meters, serves as an alternative to a fixed veranda. \nFrom day one, there were problems: the structure made a lot of noise when setting up and taking down, when the fabric was extended, it creaked due to the heat, and the fabric didn't stay taut but folded and unfolded, becoming rather patchy. After a year, the importer came and replaced the fabric, IOC in March of that year. After this replacement, it turned out that the end poles were crooked and the fabric was no longer properly taut. In rain, which the structure should be able to withstand, a pocket of water formed in the widest part (the screen is 5 meters wide, the other is 3 meters), even though this is allowed. Adjusting it hasn't helped so far, and with a bit of wind, the fabric flaps, causing complaints from my neighbors.\n After two years and many visits from the company, we are still fighting for properly functioning sun protection.\n What are my rights in this case??\n\u003ch4\u003e Questioner\u003c\/h4\u003e \nIn such cases, a timely protest must first be filed. This means, preferably in writing, that the performance does not comply with the agreement. The contractor must also be given notice of default and a reasonable period to comply correctly. If they fail to do so, you have several options. For example, you could try to enforce performance through legal proceedings, possibly supplemented with compensation for damages. Another option is to terminate the agreement (with or without compensation for damages). In all of this, it is important to understand the terms of the agreement and to ensure that the limitation period for any claims is interrupted in a timely manner (so that a new limitation period begins). A two-year limitation period likely applies.\n","brand":"Rechtswinkel.nl","offers":[{"title":"Default Title","offer_id":56301382762845,"sku":"","price":0.0,"currency_code":"EUR","in_stock":true}],"url":"https:\/\/www.rechtswinkel.nl\/en\/products\/vragen-69546-precies-twee-jaar-geleden-is-bij-ons-aan-de-gevel-een-zogn-verandascherm-geplaatst-een-zonnewering","provider":"Rechtswinkel.nl","version":"1.0","type":"link"}