{"product_id":"vragen-78691-hoogte-eetkamerstoel","title":"Dining room chair height","description":"\u003ch4\u003e Questioner\u003c\/h4\u003e \nWe bought 4 dining room chairs that should have a height of 51 cm. When measuring, it turns out that they are only 49 cm high. We bought these specifically because we have a slightly higher dining room table. I can't figure it out with the store because they indicate that they are handmade chairs and there can be differences. However, I think 2 cm is too much difference and does not meet expectations. I no longer have the original box, so returning them is not possible. What are my rights?\n\n\u003ch4\u003e Lawyer\u003c\/h4\u003e\n\n The seller should have given that information (of the difference in height due to hand made) earlier and perhaps could have made your wishes clearer, but perhaps you do have that but you can hardly prove it. Is your condition somewhere on paper or on the purchase receipt or in an email?\n\n\u003ch4\u003e Questioner\u003c\/h4\u003e \nThe website states the chair has a height of 51 cm. This is clearly stated. When measuring it is clearly visible that it is only 49 cm. The chair was not in the showroom at that time. Together with the seller we ordered it. My question is actually whether it is acceptable for handmade chairs that the deviation may be 2 cm?\n\n\u003ch4\u003e Lawyer\u003c\/h4\u003e\n\n I think that this information should have been given to you before the purchase and that a consumer is not expected to know the height difference. The latter applies even more if you tell the store about the requirement you have for the height of the chair that is specifically important to you. In that case, you could cancel the purchase because I do not see how the chairs can be repaired. I can cancel the purchase for you and claim your money back. Otherwise, please contact me by email without obligation?\n\n ( info@rechtinjestad.nl)\n\n","brand":"Rechtswinkel.nl","offers":[{"title":"Default Title","offer_id":55002889191773,"sku":"","price":0.0,"currency_code":"EUR","in_stock":true}],"url":"https:\/\/www.rechtswinkel.nl\/en\/products\/vragen-78691-hoogte-eetkamerstoel","provider":"Rechtswinkel.nl","version":"1.0","type":"link"}