{"product_id":"vragen-7996-ik-heb-een-vraag-ik-heb-mijn-laptop-ter-reparatie-verstuurd-naar-een-bedrijf-na-lange-tijd-kreeg-i","title":"Need help with laptop problems? Get free legal support!","description":"\u003ch4\u003e Questioner\u003c\/h4\u003e \nI have a question, I sent my laptop to a company for repair. After a long time I was told that they could not repair the laptop, only at a higher cost. I did not agree and asked to return my laptop. Research costs were charged that were not reported to me in advance. I paid these costs anyway, otherwise I would not get my laptop back. When I received my laptop, my screen appeared to be completely loose and damaged. The laptop now has scratches all over it. Any idea what I can do in this situation?\n\n\u003ch4\u003e Lawyer\u003c\/h4\u003e\n\n Dear questioner,\n Did you send the laptop to the seller in connection with a warranty claim within six months after purchase? Then you are entitled to free repair or replacement. And of course also entitled to a device that comes home intact. A claim for the damage cannot really be avoided.\n \nIf you sent the laptop to a repair company without the seller's intervention, you must also hold this company liable for the damage by registered letter.\n\n If you think you need some help writing a letter to the seller or contractor, the legal stick behind the door, then you can ask me for advice without obligation.\n\n","brand":"Rechtswinkel.nl","offers":[{"title":"Default Title","offer_id":55019180687709,"sku":"","price":0.0,"currency_code":"EUR","in_stock":true}],"url":"https:\/\/www.rechtswinkel.nl\/en\/products\/vragen-7996-ik-heb-een-vraag-ik-heb-mijn-laptop-ter-reparatie-verstuurd-naar-een-bedrijf-na-lange-tijd-kreeg-i","provider":"Rechtswinkel.nl","version":"1.0","type":"link"}