Life insurance not paid out?

Questioner

I have a life insurance policy, which would be paid out to my ex-partner after my death. Now 1.5 years ago the insurance term expired, and I would like to receive the money. But the insurance only wants to pay it to my ex-partner. I have always paid, and at the time it was said that when I died, there had to be an heir. But I am still alive and according to the insurance, it can only be paid to my ex.

Lawyer

Without having seen the policy, it is difficult to give a good answer. Is it just a term life insurance or does the insurance also have a savings element? Perhaps you can still change the beneficiary from your ex-partner to someone else. Did you have an insurance broker and did you consult them?