Legal Assistance for Airline Ticket Problems
Questioner
I bought two tickets from Amsterdam to Bali through vliegtickets.nl. The money has already been transferred, but they haven't yet emailed me the tickets. The website is now informing me that the airline has increased the price of the tickets in the meantime, and asking if I'd like to pay an additional €350. I can also get a full refund. However, I'd like to know if I can demand to receive the tickets for the agreed-upon price.Questioner
Dear questioner, I refer you to the website of vliegtickets.nl: http://www.vliegtickets.nl/klantenservice/reserveren/brandstoftoeslag/66 This information complies with legal regulations. You can therefore determine for yourself whether or not to accept the increase. yours sincerely,Take the next step
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