Getting Legal Help with Debt Collection

Questioner

Dear, I'm currently receiving a direct debit from a company for an outstanding invoice. They want to recover the collection costs from me. My first question is: is this possible/permitted? And my second question is: is there/is there a guideline for a payment plan? Then I am referring more to the monthly payment? Thanks in advance for your effort.

Questioner

In principle, a company can recover the collection costs from you in the event of an unpaid invoice. However, the law requires that you first receive a (free) reminder from the company, and that they give you two weeks to pay after this reminder. Unfortunately, you don't have a specific right to pay your invoice in installments. However, if you make a reasonable offer to the company with the outstanding invoice or to the debt collection agency, they will likely accept it.

Questioner

Student Manshande's comment above regarding a free reminder only applies to consumers. And you certainly can't force a payment plan.