Dismissed on a zero-hours contract? Get advice!

Questioner

Our daughter has worked at Albert Heijn since September 2008 on a zero-hours contract. They fired her last Friday because she wasn't working enough hours (only on Saturdays because of school). She did indicate that she could work all day Saturday. But they don't listen. Our question is, can you fire someone for that? And she had to call Persoonality herself and say she no longer works at Albert Heijn. That's just not how you treat people.

Questioner

Your daughter can write a letter objecting to the dismissal. After all, she now has a permanent contract with an average working week of (probably) 8 hours. A zero-hours contract is no longer valid. (Read more about this online; Article 7:610b of the Dutch Civil Code). Your daughter, of course, shouldn't resign. She must absolutely object to the dismissal in writing, stating that she's available for Saturdays, because she (always?) worked on Saturdays. A wage claim is also possible if she's not called in to work. If you require substantive assistance, you can engage an employment lawyer for a reasonable fee. I'd be happy to assist you.