Cancelling your subscription: What are your rights?

Questioner

An agreement for a virtual office (internet, telephony) concluded on 21-10-2010 for 1 year; each time extending by 1 year and a notice period of 3 months before the end of the year. Can this not be cancelled per month nowadays?

Lawyer

Dear Sir/Madam, This is indeed correct, according to the Dam law that came into effect in 2011, it is permitted to cancel a subscription after one year, taking into account 1 month's notice.

Lawyer

In your case, you have a fixed-term subscription (1 year) and this means that you must adhere to the notice period of three months. When a subscription has been concluded for an indefinite period, it can be cancelled free of charge with a maximum notice period of one month. However, if your subscription has been tacitly extended by your provider for another year, this is only permitted if your subscription has been converted to an indefinite subscription. And in that case you can cancel again every month.

Lawyer

In line with the comments of my colleagues, I would like to point out that this only applies to consumers and not to businesses

Lawyer

Contrary to what Mr Overbeek suggests, this only applies to agreements concluded after December 2011 (effective date of amendment to the law). The new law therefore has no retroactive effect for contracts concluded in 2010. However, it was determined at the time that from December 2012 all contracts (including older ones) must comply with the law. With this knowledge you can perhaps already arrange something, or at least cancel after December. (provided a contract for private individuals, Mr Martens is absolutely right!)