Rental law: Are your repair costs justified?


Questioner

Ir/Madam, For 16/17 years I have been living with my two children in a rental home and I faithfully pay my rent on time every month (automatic payment). I rent this home from a housing corporation where I worked happily as an intern a few years ago. I had a good feeling and positive image of this housing corporation. Customer satisfaction/helpfulness was a top priority at the time. Also from my own service at the time. Unfortunately, this incident has changed my image of this housing corporation. Before I moved into this rental property, the wooden floors on the ground floor (single-family home) were replaced by concrete floors, which in retrospect were not properly installed (these words were from the contractor who has now submitted a quote to the housing association. Reinforced steel/mesh would be missing, among other things?). Over the years, the room floor has subsided, resulting in it now needing to be replaced (cracks, crumbling pieces of concrete, among other things). I have been trying to get this done since the beginning of March this year. I received the commitment for this last week and also the apology that it has taken so long. This from the person responsible for this. In itself very neat! However, this person told me that I have to take care of clearing out my home myself, storing my furniture, removing/replacing my loose vinyl floor. After some back and forth, this gentleman agreed to pay the costs for a container where I can store the furniture (I live alone with my children in a village, which makes it difficult to solve this in another way). Furthermore, the responsibility remains entirely with me. So clearing the house, taking care of removing/replacing the vinyl floor and the costs that this may entail. The gentleman also indicated that there is no compensation for new floor covering if the vinyl floor cannot be replaced. I do not agree with these decisions because I believe that I am not responsible for the sagging floor. As a result of the sagging floor, costs and work for clearing, removing vinyl and possibly replacing or replacing another floor will come my way through no fault of my own, which is why I believe that the housing association is fully liable. And what do they think about the painting work that it may entail (I have no confidence that a concrete floor can be removed and replaced without, for example, damaging the paint on the walls) However, the gentleman from the housing association indicated that I should give them the space and opportunity to carry out the work that needs to be done. After all, it is wear and tear/maintenance, according to the gentleman from the housing association. To me, this feels very annoying/unfair because I clearly see it differently. And therefore no wear and tear/maintenance work, but a concrete floor that was installed incorrectly at the time. My questions: Am I really responsible for emptying my home? Am I responsible for removing my vinyl floor and possibly replacing it? If this floor turns out to be damaged upon removal, will I be responsible for the costs associated with new floor covering? If not, what damages can I claim? What are my rights and obligations in this case? I would like to thank you in advance for your response.

Lawyer

You must give the landlord the opportunity to carry out the repair. However, on the other hand, you as a tenant have the right to request a reduction in rent in connection with the inconvenience caused by the work, and also compensation for the damage you suffer as a result of the repair work. The position of the housing corporation is therefore incorrect in my opinion.

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