Understanding debt collection costs | Legal aid centre

Questioner

Does a collection agency have to send a reminder every time they charge collection costs that they are going to charge collection costs? If not, when is it that this is not necessary? And is a company where you have a file with a collection agency allowed to put the next invoice that you pay in the same current file and charge collection costs on it right away. And suppose I have to pay a collection invoice before April 4, they send a reminder twice before April 4 to pay that invoice no later than April 4, which is already strange, are they allowed to increase the costs even more after that??

Lawyer

A debt collection agency has no rights whatsoever and may only write to you and request you to pay. There are strict requirements for this and there must be a reasonable period in which you are reminded to pay. If all this is done correctly, this can also have consequences in a legal procedure in which the claim is rejected because it was not done correctly.