Help with water shutoff: What to do?


Questioner

Due to financial problems we are at risk of being cut off from the water on 06-02-2016. We have 2 children aged 3 and 5. As of February 16, 2016, we have been under administration. The water company now wants us to pay 100 euros, so they won't disconnect us. But we don't have this, can they still lock us out with 2 children?

Lawyer

No, they are not allowed to just close. They do have to follow a certain procedure. For this I refer you to the government website: https://www.rijksoverheid.nl/onderwerpen/drinkwater/vraag-en-antwoord/kan-mijn-drinkwaterbedrijf-de-levering-van-water-afsluiten-als-ik-niet-betaal In addition, there is also the possibility to request Moratorium from the court to prevent closure and arrange debt assistance. If you would like further help and/or advice, please feel free to contact me.

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