Legal assistance with car purchase problems | Legal aid

Questioner

Good afternoon, A few weeks ago I bought a car. The selling company advertised that the car would have DAB and a reversing camera. However, after delivery it now appears that the car does not have this (the car was imported from Denmark and the description in the advertisement is of a Dutch car) The seller now indicates that the advertisement states that they are not responsible for mistakes and does not want to install the DAB and reversing camera after all. Is the supplier right?

Lawyer

Although the seller could rely on errors in the advertisement, it is unreasonable that you did not receive the delivered goods as advertised. It should be checked how and which agreements were made. After all, you are entitled to what you order. I advise you to inform the seller that you are still entitled to the accessories. For more information or assistance, please feel free to contact me directly and without obligation.