Buying a dog and having legal problems? Ask for free advice!

Questioner

We bought a 6 month old dog from a woman because she could no longer take care of the animal. Once we got home we noticed that the animal was very anxious. We thought of course that this was because of the move and the different environment. Now 4 weeks later it has only gotten worse, peeing when we approach the dog and crawling under the couch. We talked about this with the saleswoman because we obviously don't want this dog like this, since we have 2 young children and are afraid that he is aggressive. We gave the woman an advance of 500 euros and have to give her another 500. She wrote a piece of paper herself from the advance stating that she had received the advance. Now we want to ask for our money back and give the dog back, but she is being difficult about this and she doesn't want to give us the money back. What can we do? Is there any possibility that we can still win this case?

Lawyer

what you describe is a defect in the purchased item that may not be repairable or that does not meet the expectations you have of this dog. Among other things due to promises made. You could cancel the purchase, money back dog back.

Questioner

yes this is what we thought but the woman doesn't want the dog back and doesn't want our money back? What can we do about this is there a way we can prove that she has to give this back? or is there a way she can't get out of giving us the money back?

Lawyer

If a person already has money from you it is very difficult to get it back, maybe some pressure from a lawyer will help. For example I can write an email for you or a short letter. The consequences of not cooperating are also mentioned there.

Questioner

yes this is what we thought but the woman doesn't want the dog back and doesn't want our money back? What can we do about this is there a way we can prove that she has to give this back? or is there a way she can't get out of giving us the money back?

Lawyer

Perhaps you can find another solution for the situation with the saleswoman. I think, for example, hiring a dog trainer to allow the dog to live with you. After all, a 6-month-old dog can still be taught all sorts of things, including how to deal with fears (although it is quite normal for dogs around 6 months to be afraid of all sorts of things). The chance is still quite big that you will have a great dog in your home.