Legal advice for payment problems


Questioner

We have a high final bill for electricity/gas, now they want to oblige us to pay this in 3 months, which is not feasible for us. I wonder if they are allowed to oblige us to do this.

Lawyer

Only if it is reasonable and in proportion to the arrears. Have you already made a counter-proposal? Suppose the arrears will end up with the bailiff, then he will certainly include your payment (im)possibilities in a proposal.

Lawyer

A payment arrangement is a favor from the company, not something that can be forced. Whether it is customer-friendly is of course another issue.

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