Get a Deposit Back on Consumer Purchases

Questioner

I recently wanted to buy a cabinet at a bankruptcy sale. It was out of stock, and another batch was coming in. I had to pay a €50 deposit. Two days after paying the deposit, I changed my mind and called the store to cancel the order. I was told I wouldn't get my deposit back; I could only choose something else in the store. My point is, I never physically bought the cabinet. The batch that was supposed to arrive wasn't specially ordered for me either. I don't want to buy anything from the store anymore. To what extent can I get my deposit back?

Questioner

If you've been to the store, there's an enforceable purchase agreement, provided it's a designated product. Unless, for example, inventory arrived and you claimed to purchase one without knowing exactly what kind of cabinet it was. That might change the answer.

Questioner

No, this is a deliberately chosen cabinet, at the time of purchase it was simply out of stock.

Questioner

In that case, there is a legally valid purchase agreement and even the option of providing a credit note as a goodwill gesture is possible, as the seller is not legally obliged to do so.