Assistance with legal questions about housing associations

Questioner

I live with several neighbors in an apartment building. We all rent from the same housing association. For two weeks now, we've all been without doorbells and lights in the main hallway. The latter is especially dangerous; I almost fell last night. For over two weeks, we've been calling the housing association in turn, asking them to fix the defects. But it's like something out of a Kafkaesque novel. Within the walls of the housing association, it's a labyrinth of phone memos and system notifications that do nothing to excuse the situation. In short: we've had no doorbell or lights in the main hallway for two weeks. I now intend to write a letter to the housing association to report these defects and inform them that they are legally obligated to fix them. However, the law also states that they have six weeks. We can't go without doorbells and lights in the main hallway for that long. What's the best course of action?

Questioner

The law stipulates a reasonable time for resolving defects. Various factors can play a role in determining the urgency. The malfunctioning of an alarm, doorbell system, or light is considered reasonably urgent, also because it's unsafe, and it can potentially be resolved quickly. Therefore, it specifies a day to a working week. After that, the situation becomes a matter of default, and you and your neighbors may have the work done at the landlord's expense. You can certainly stipulate this if the level of urgency is high; actually carrying it out is another matter, of course.