Broken tile saw, extra costs shower cabin. Stories on webshop?


Questioner

The situation is as follows; I am renovating the bathroom at home, for which I bought a tile saw. After setting up and using the machine, it appears to be sawing crooked. On the website of the manufacturer, and blog found for straightening the saw. However, this did not have the desired result. After this I contacted the webshop, the tile saw had to be returned for repair. After the repair, the tile saw was picked up and put into use. However, the saw gave the same result as before. Now the tile saw has been offered for repair for the second time. I am still waiting for the return of the machine. Now the next thing, since the bathroom cannot be used, I have rented a shower cabin. The story has been going on since the end of December 2020. That I am without a bathroom for 2 weeks is realistic. However, due to the defect of the machine, I am forced to rent the cabin longer. The costs for the cabin are +/- 80 euros per week, this amounts to an additional 500 euros. Is it legally possible to recover these costs from the webshop? Thanks in advance for your effort.

Lawyer

Yes, but then you must hold the seller liable for the consequential damage related to the defect. That is a case of non-compliance without default being established. What is important is a correct description and some persistence. Otherwise, please contact me?

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