Can I cancel the purchase of the kitchen?

Questioner

Last March we bought a kitchen including installation. After several attempts to deliver the kitchen properly, there are still many things wrong with it. We have a report from an expert that indicates that the kitchen needs to be reinstalled. Should we once again enable the kitchen company to solve it despite them already indicating that they will do nothing more? We would prefer to cancel the purchase.

Lawyer

Everything depends on the proof that you have given the kitchen supplier sufficient opportunities for repair, and that his attempts have been fruitless. The rules of consumer purchase law apply in full and your rights and claims you may have under book 6. In concrete terms, this may mean that you can dissolve the contract based on a lack of confidence in a good outcome and the seller's attitude. It is really important that your claim is written thoroughly because there is a chance that you will end up in court or in the disputes committee if this matter is not resolved. Otherwise, please contact me by email?