I want to cancel a contract, how do I do that?

Questioner

My question concerns a situation with a company I signed a contract with, the company is based in Cyprus and I live in the Netherlands of course. The company/agency specializes in personal advice and the contract I signed with them is in accordance with European laws. I wanted to cancel the contract but they said I have to pay some kind of fine for it and that it can go up to 5000 euros if I don't pay the fine/compensation, namely 950 euros for breaking the contract with them, since I streamed/watched 20% of the content on their website. They claimed they would contact the debt collection agencies to get it from me. FYI, I requested the cancellation an hour after I signed the contract with them via Zoom and a special website for signing contracts. My question now is, can you help me to terminate/cancel/end the contract without extra costs and what are the costs for that? I am just a student and this is something that has never happened to me before. Let me know if you can help me, I really need help now. Thanks in advance!

Lawyer

The consumer client can always terminate the contract of assignment on condition that the latter pays the costs incurred plus a portion of the profit under Dutch law. Savings on the side of the service provider must also be included.

Lawyer

You could also submit the contract to me, this is currently free of charge. Please contact me via info@rechtinjestad.nl