Marketplace, report of fraud

Questioner

I have sold some products via Marktplaats in the past few weeks, however this sounds stupid but unfortunately I have no proof of shipment, and I have deleted my Marktplaats app because I am really going through a bad period with a lot of stress and anxiety, which is why I have deleted several apps so that I would get more rest, I do have a number of other receipts etc. Now I saw on the site where you can check the IBAN, notifications are based on my IBAN number and my bank account has been blocked and I really don't know what to do and expect. I would rather refund the money and lose my products, what can I do now? I don't know anymore. Hope I get an answer. My gratitude is great.

Lawyer

I can imagine that you have many questions. You indicate that there is no fraud and that you have sent the products (but have no proof of shipping). If you still have information about the buyer, you could contact them to try to find out what happened and possibly refund the money. You could also contact Marktplaats to investigate the matter. It is currently busier with parcel deliveries and parcels can go missing. The fact that you were probably no longer contactable and the app was deleted seem like signs of possible scams, but you can always tell your side of the story. Please feel free to contact me if you have any questions or require legal assistance.