Telephone appointment no cure no pay not valid?

Questioner

On April 16, 2021, I was looking for a drain cleaning company that could unclog the sewer because the previous company could not reach it with their equipment. I came across Groeneveld unblocking company via the internet. Called and reported my situation and told that I would only pay if the blockage was resolved. On April 22nd the technicians arrived. After 30 minutes of trying they left again because the unblocking spiral could not go any further. On April 28th I received the invoice by email and on May 3rd I called to ask why I received the invoice, the response was that Zoë would call me back about this. I had waited for the phone until May 7 and called the administration again; Demi from the administration would consult with the colleague concerned and then contact me. On May 22, I wrote an email because I still had not received a call and explained the situation. On June 2nd I got a call from someone in operations asking if I had any construction drawings so she could take a closer look. Because we were in the Corona period, it took a while because I was referred from the municipal archives to the provincial archives, I received the documents by email and had forwarded the correct documents to the 'planning' on June 15. In the meantime, I received a reminder on June 7. On June 8, I called the administration and reported the situation. in the meantime no responses at all from Groeneveld riooltechniek until February 15, 2022. I received a collection by email from Van Hoek and Partners. By February 21, 2022, I had passed on the entire story. On March 9, 2022, Van Hoek en Partners asked for written proof of no cure no pay agreement. I do not have this because this was promised by telephone. On March 14, I also answered the email in this way. On March 15, I received 2 emails from Van Hoek en Partners, one about payment arrears and one stating that I still had to pay the outstanding amount. Am I in the right? Do I still have to pay the outstanding amount? Invoice amount=142.48 Collection; amount =40.00; total=182.48 thanks in advance for your advice, Kind regards,

Lawyer

You have a problem with evidence and possibly the company uses conditions, were they provided in time? Well, in any case, because of the problem with evidence and the fact that they have incurred costs, I do not think it is wise to continue to dispute this invoice. Then the costs such as collection and litigation will continue to increase. You can never get them back completely, not even if you are proven right.