Applying for a new bank account after blocking your previous bank?

Questioner

I have been an ING customer for 40 years, but a few months ago I was tempted to withdraw a large amount from an ATM that always paid out much more for small amounts. This has blocked my account and I had to make a balance request to transfer the amount that was still in the account. I asked if they would do that to the account that only my partner has now, which used to be an and/or account but it is now only in his name. Now I want to go to another bank to open an account, but then I have to either make an iDEAL payment first, which I can't do because I no longer have an account, or they ask if I have previously been excluded or refused by a bank. I want to answer this question honestly but I'm afraid I might be rejected. And I really need to have my own bank account. According to ING, I have been included in the internal referral register, which can only be consulted by ING itself.

Lawyer

Good afternoon, In order to give a clear answer to your question, more information is needed. For example, have you been labelled as a fraudster and have you received a letter about this? This is namely a decision that can be appealed and objected to, within three months after the date of the letter. In some cases, there may be reasons to remove you from the list, so that you can simply (internet)bank with ING again. If you wish to discuss your file further, you can always contact us without obligation. Yours sincerely, Silvienne Leito FerLei Legal 06-49175526