Get money back for return shipment?

Questioner

I placed an order with a webshop and returned part of this order in July. According to the track & trace code, this return shipment was delivered to the company. The company itself does not respond to emails or contact via social media, and I have not received my money back during all this time. Is there anything I can do about this?

Lawyer

Good afternoon, It is best to send a formal notice that you want your money back. If you need help with this, please contact us. Kind regards, Mr. Mr. S. Leito FerLei Legal 06-49175526