Credit invoice amount not refunded?

Questioner

Credit invoice amount not refunded? On 13-9 a construction company was supposed to come and do work for me, but they didn't show up. Contacted by phone, but got no answer. Was called at 09:30 with the message that 20-9 was planned and admitted error. They would start between 07:00 and 07:30. Didn't show up again without message. Contact by phone again got no answer. Was called at 09:45 with the message of late sick leave and family problems. I cancelled my trust in the telephone conversation and indicated that I would prefer to reverse the agreement. Received a credit invoice in the course of the morning that would be refunded within a few days. To date and many requests from me and many promises from them, nothing has been paid. They also hardly respond to telephone and WhatsApp anymore. From Whatsapp I have saved the entire conversation history in a draft mail. I can send this to you for additional information if desired. My question is what now? Am I a victim of fraud?

Lawyer

Good morning, Annoying situation you are in. In case a contractor does not comply, you can claim the money back. If even a credit invoice has not been paid, you should put the contractor in default. If repayment is still not forthcoming, you should summon him. The process must be accurate. Feel free to contact us to discuss the possibilities. Gr, Mr. Mr. S. Leito FerLei Legal 06-49175526