Debt to bailiff incorrect?

Questioner

I am a housing counselor and I am emailing on behalf of a client of mine. The lady received an invoice of 1034 euros for outstanding dentist bills from 2022 and this has now been forwarded to a bailiff. The lady received an overview of the dentist visits but claims that it is incorrect because she did not go that often. According to her, the dentist visits were paid for by her health insurer because she has additional insurance. In 2022, the lady never received invoices or other messages about this from the dentist. The lady does not want to pay these 1034 euros for something that is incorrect and does not have the money either, but she does want to get rid of the debt because it causes her a lot of stress. What do you recommend doing?

Lawyer

It is important that the lady acts quickly to get this situation under control. Here are some steps to consider: 1. Claims Statement: Request a detailed statement of the treatments or dental visits to which the claim relates. This statement should include all individual invoices and associated dates. 2. Check the health insurer: Contact the lady's health insurer to understand which treatments and visits are covered. Also ask for a list of all her dental appointments during the period in question. Compare this with the invoice she received - do the details match? 3. Appeal Against Claim: If the invoice is incorrect, the lady can file an objection with the bailiff handling the claim. In this objection, she can explain why she disagrees with the claim and include all relevant evidence, such as proof of payment, to support her position. 4. Legal Aid: If the claim remains, despite her objection, the lady may consider seeking legal aid. Depending on her financial situation, she may be entitled to subsidized legal aid. It is also important to keep in mind that while the lady may be eligible for payments from her health insurer, the ultimate responsibility for paying for her treatments lies with her. Finally, if the lady finds it all too overwhelming due to stress, it can be very helpful to ask a trusted friend or family member to support her through this. It is crucial to take timely and appropriate action to avoid further legal or financial problems.' ---------------- Stichting Rechtswinkel.nl is a national organization with students and volunteers. The above advice is based on limited information and may be incomplete or even incorrect for your situation. Always consult a lawyer or attorney for your further steps. Read disclaimer: https://rechtswinkel.nl/disclaimer I would like to invite you to rate the above answer so that we can learn from your response.